FAQ

Frequently asked questions

Are face masks returnable?


Due to covid 19, face masks are final sale and non-returnable. Please visit our Shipping & Returns page to see what's eligible for a return or exchange.




Are face masks machine washable?


Yes! All cotton and flannel face masks are machine washable. We recommend you air dry each face mask to ensure it will not shrink. If you purchase a velvet, suede or corduroy face mask we recomend you spot clean to prevent any damage that the washing machine could bring. Each mask has proprer cleaning direction under its product details.




I want customize a jacket with a unique design. Is that possible?


Yes! Yes! Yes! We want to celebrate your uniqueness and will do anything to make that possible! If you want to order a customized jacket, but don't see a print or pattern that you want, please e-mail us at Shop@greatScottLA.com and we will try to do everything to find a pattern that more suits your personality!




Do you offer free store pickup?


If you live in Los Angeles, we offer FREE SHIPPING with no minimum order. Please e-mail us at Shop@greatScottLA.com for the promo code to use at checkout to recieve your free shipping.